BOOKING AND CANCELLATION CONDITIONS 2025
Anyone (“Guest”) can submit a RESERVATION REQUEST by email to the address booking@luxurycamp.it or make the reservation directly through the online booking system on the site www.luxurycamp.it.
La RESERVATION REQUEST must be made directly by the Guest who will occupy the accommodation; the latter must indicate the total number of people and their respective names. It is also advisable to indicate:
- if you are accompanied by minors, and, if so, how many of them;
- if among the guests there are disabled people;
- any other specific needs and/or particular conditions (provided they are reasonable), so that Luxury Camp, to the extent possible, can satisfy such needs.
Following the RESERVATION REQUEST, Luxury Camp will send aBOOKING OFFER non-binding indicating the dates of the stay, the price and the date by which the security deposit must be paid (duration of validity of theBOOKING OFFER).
The reservation will be considered confirmed and binding for both parties only following the payment of a sum as a security deposit by the Guest, no later than the deadline indicated in theBOOKING OFFER, which will also indicate the amount.
This sum is paid as a deposit and guarantee of the obligations assumed by the Guest with the booking.
Following the payment of the security deposit, Luxury Camp will send the Guest the BOOKING CONFIRMATIONThe latter fully accepts the content of these Booking and Cancellation Conditions. The BOOKING CONFIRMATION must be shown by the Guest upon check-in at the facility.
Once the date by which the Guest had to pay the security deposit has passed, the booking will be considered as never having taken place and Luxury Camp will be free to accept other bookings for the housing unit/accommodation from other parties who request it, without the Guest may have any rights in relation to your booking.
In the case of online booking, after paying the security deposit required by the system, the Guest will receive the BOOKING CONFIRMATION, containing all the information relating to the general conditions of the contract, the essential characteristics of the service and the price.
Luxury Camp reserves the right to modify, at its sole discretion and according to needs, the number of the accommodation initially assigned at any time, even after the security deposit has been paid and the booking has been sent. BOOKING CONFIRMATION.
The Guest cannot under any circumstances transfer the booking to third parties without the prior written authorization of Luxury Camp.
The Guest has the right to request changes to the reservation already made, which involve changing the period of stay and/or the number of people; in this case the original reservation will be considered as cancelled and a new reservation will be made, if there is material availability in this sense. Such changes, if accepted, are subject to the normal rate changes (increasing or decreasing). Changes to reservations already made are possible only if they are made up to 30 (thirty) days before arrival.
A security deposit of is required. EUR 200 on arrival. You will have to pay for it by credit card. You should receive your refund within 7 days from check-out. The deposit will be refunded in full to your credit card subject to an inspection of the property.
WITHDRAWAL AND CANCELLATION OF THE RESERVATION
The Guest must communicate his/her wish to cancel his/her reservation in writing, referring to the BOOKING CONFIRMATION received.
The cancellation request must be sent exclusively by the person who made the reservation (or, in the event of the latter's inability to do so, by a duly authorized person). The Guest who renounces the reservation is not entitled to a refund of the security deposit paid, with the following clarifications. In fact, if the written cancellation communication is received by Luxury Camp, by e-mail (or, alternatively, by fax or registered mail or by any other means that ensures receipt) at least 31 (thirty-one) days before the arrival date indicated in the BOOKING CONFIRMATION, Luxury Camp will not charge the Guest the full amount of the holiday but only the 30% deposit paid as a penalty. The Guest who renounces the booking with written communication sent to Luxury Camp by 30 ° day on the arrival date indicated in the booking, will not be entitled to any refund. Luxury Camp has the right to charge the full amount of the holiday plus the balance as a penalty.
BeSafe Insurance Rate:
Luxury Camp offers its guests the possibility to select the BeSafe Rate, a rate that includes travel insurance, offering greater protection in case of cancellation or unforeseen events. BeSafe Rate It involves a small increase in the overall cost of the booking, but offers a series of benefits such as guaranteed cancellation and assistance during the stay (including coverage for medical emergencies and stolen luggage).
We strongly recommend taking out this insurance to protect your stay.
OTHER REGULATIONS
- Booking with Luxury Camp, the rules of the are also accepted Union Lido, which is available at the following link:
Union Lido Regulations
Union Lido Extended Regulations - La second car it is paid.
- The price does not include City tax, which amounts to €0,90 per person per day and must be paid in cash upon check-out.
- Big machines, vans o Pullman are not accepted inside the village and must be parked outside the Union Lido.
- The reservation includes a outdoor parking space with service free valet parking. If you want a internal parking space near the housing unit, the cost is €35 per day. The service valet parking is available from 9: 00 to 19: 00.
- Il village it cannot be left among the 23:00 PM and 7:00 in the morning.
- Minors They can access the facility only if accompanied by an adult with an authorization declaration signed by the parent or legal guardian (link to the authorization form), together with a copy of the identity document of the same.
- Without our permission, Reservations cannot be moved to third parties.
- Beach rules: In case of bad weather, beach service is not guaranteed. beach It is open from 9: 00 to 19: 00.
- Le excess people compared to those booked, unless authorized by the management, will be counted as extra people and charged with the extra rate for the period.
In case of discrepancy, the Italian text available on the site will prevail www.luxurycamp.it.